This article will explain how to add a "Care Flag" within the settings, how they link to the task types and how to use them.
Note: This feature is currently within Lettings only
TABLE OF CONTENTS
Flag configuration location
To get to the Care Flag configuration:
- In the side bar select "Settings"
- Then click "Flags"
- From here you can select what area of the system you wish to add your flags
Note: This article will show the creation of a flag for Properties but the process is the same for Customers and Shortlists.
Getting the task details
This section will explain how to add a flag to a property.
Before adding the flag you need to have the details of the task that it will link to, to do this :
- Select "Tasks" within the Settings
- Find the task you wish to use for the flag
- Take a note of the Name, Sequence of the task type and sequence of the question (ex. Local lettings plan in place, 50 and 250)
Note: If you need to add an additional task for your care flag please see Tasks and Task Groups
Creating a flag
You can now create the Flag using the task details above.
- Select "Flags" in the settings menu
- Select "Lettings Properties"
- Click the "+" Symbol
- Flag name = What icon would you like to show for the Flag when triggered
- Element code = "Code" from the task type
- Sequence = Sequence from the question within task setup
- Group = Sequence from the task type
- Tooltip = What wording you want to show when hovering over the icon
- Select "Save" to save the flag
Using the Flag
- Select the property that you wish to add the flag to
- Select "Yes" on the relevant task question
- Save your changes
- Refresh the page
Your property flag will then appear at the top of the screen.
Did you know: You can have multiple flags on a property, uses could be for a sensitive let, local lettings plan, or if there was ASB within a certain block that staff members need to be aware of.