A letter can only be deleted from the above tables (ie not in the member journal) by the user who generated it.
For pending correspondence the user will see a white cross in a red circle and for printed a green ‘undo’ tick will be displayed.
When correspondence is deleted from the pending table it will be deleted permanently.
When correspondence is deleted from the printed table the journal entry is also deleted however a record of this action is recorded in the member history (audit trail).
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