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Hi. Does anyone know if it's possible to run a report to show closed cases which have overdue tasks? I think the answer is "no", but thought I'd ask just in case!
Thank you
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2 Comments
Tiranan Straughan posted 27 days ago
Thank you Ashleigh, will have a think.
0 Votes
Ashleigh Whitworth posted 28 days ago Admin
Hi Tiranan,
It is possible but each task would need to be reported on separately so very clunky!
For example:
case status = closed, address = not completed
Otherwise Sector may be able to help by running a script to close all the tasks for closed cases if that's what you need it for?
Kind Regards,
Ashleigh Whitworth
Account Support Executive
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