Reporting on cases with overdue tasks

Posted about 1 month ago by Tiranan Straughan

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Tiranan Straughan

Hi.  Does anyone know if it's possible to run a report to show closed cases which have overdue tasks?  I think the answer is "no", but thought I'd ask just in case!

Thank you

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Tiranan Straughan posted 27 days ago

Thank you Ashleigh, will have a think.

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Ashleigh Whitworth posted 28 days ago Admin

Hi Tiranan,


It is possible but each task would need to be reported on separately so very clunky! 


For example:

case status = closed, address = not completed




Otherwise Sector may be able to help by running a script to close all the tasks for closed cases if that's what you need it for? 


Kind Regards,

Ashleigh Whitworth

Account Support Executive 

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